Get freshdesk stats

freshdesk.js

const request = require('request-promise'); // npm install request request-promise

const API_KEY = '******';

request('https://bloomon.freshdesk.com/agents.json', {
  headers: {
    'Content-Type': 'application/json'
  },
  auth: {
    user: API_KEY,
    pass: 'X'
  }
}).then((res) => {
  const data = JSON.parse(res);
  const availableAgent = data.reduce((accumulator, info) => {
    return accumulator + (info.agent.available ? 1 : 0);
  }, 0);

  console.log(availableAgent);
});