saumier

[My company] Incidents

This repository contains incident reports for all [my company] products and services.

How to document an incident?

Copy the template.md file to a new file named YYYY-mm-dd-title-of-incident.md, eg. 2021-09-08-database-outage.md. Make sure the date is correct for UTC rather than your local time zone, for California staff this might mean the incident happened "tomorrow". Then fill in all the fields in the template and create a Pull Request. The [my team] team will review and merge it.

What counts as an incident?

saumier

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