Created
November 29, 2012 17:22
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disqus digests unsubscribe fiail
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1. make sure you're logged out of disqus | |
2. click unsusbscribe link in digests email ("http://disqus.com/dashboard/#notifications") | |
expected results: I am unsubscribed from digest email | |
actual results: login screen with empty! notifications panel overlaid: http://d.pr/i/WJ30 | |
3. login to disqus | |
expected results: I am unsubscribed from digest email | |
actual results: disqus dashboard | |
4. go to notifications panel - oh wait, no link. | |
expected results: clear link to account settings | |
actual results: none exists | |
5. try clicking view profile | |
expected results: maybe a settings page? pretty please? | |
actual results: a social profile page | |
6. get frustrated, go back to email, click unsubscribe link | |
expected results: I am unsubscribed from digest email | |
actual results: settings page with no unsubscribe button, but where i can select to receive notifications *and* digests but not just digests. | |
CAN-SPAM compliance failures: | |
1. "You're receiving this message because you're signed up for Disqus Digests" that's not an action I took that signed me up for email. What you meant was "you have an account with us and we signed up you for this list without asking first" | |
2. No one-click unsubscribe. You're not allowed to require any additional information besides email (e.g. login/password) to process an unsubscribe | |
3. No company name, mailing address. |
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