A culture of criticism is a constant balancing act
Values of a culture of critique:
We may not understand each other but I know that you have our customers’ best interest(s) in mind.
At the end of the day, it takes all of us. Progress is often stunted by egos.
If I TRUST you and we’re on the SAME TEAM, then the way I speak to you will reflect that.
Most disagreements stem from misunderstanding. I know something you don’t know (and vice versa). Help each other see each other’s perspective by phrasing it with terms they’re familiar with.