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<h1 id="ian-andrew-mitchener">Ian Andrew Mitchener</h1> |
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<ul class="contact"> |
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<li><a href="mailto:[email protected]">[email protected]</a></li> |
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<li>(808) 896-4570</li> |
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</ul> |
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</header> |
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<h2 id="employment">EMPLOYMENT</h2> |
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<h3 id="state-of-hawaiʻi-department-of-accounting-and-general-services---office-of-enterprise-technology-services">State of Hawaiʻi Department of Accounting and General Services - Office of Enterprise Technology Services</h3> |
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<h4 id="technical-analyst--september-2019---june-2023">Technical Analyst : September 2019 - June 2023</h4> |
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<ul> |
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<li>Created and maintained Statewide Departmental Security Tree Structure for both Executive and non-executive branch agencies.</li> |
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<li>Report creation and analysis of Human Resource data to aid in various Statewide HR, Payroll, and Time and Leave project implementations.</li> |
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<li>Maintained Work Breakdown Schedule of processes for multiple multi-day mass updates.</li> |
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</ul> |
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<h3 id="county-of-hawaiʻi-department-of-information-technology">County of Hawaiʻi Department of Information Technology</h3> |
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<h4 id="information-systems-analyst-iii--august-2014--september-2019">Information Systems Analyst III : August 2014 – September 2019</h4> |
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<ul> |
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<li>Provided software User support for multiple data management and financial systems county wide.</li> |
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<li>Conducted studies of work processes, procedures, and operations related to the conversion of data to information technology systems.</li> |
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<li>Developed plans and procedures for implementing automation.</li> |
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</ul> |
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<h4 id="information-systems-analyst-i--september-2013--august-2014">Information Systems Analyst I : September 2013 – August 2014</h4> |
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<ul> |
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<li>Provisioned user accounts and access rights.</li> |
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<li>Maintained the County’s Intranet and public website <a href="http://www.hawaiicounty.gov">hawaiicounty.gov</a>.</li> |
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<li>Assisted with hardware / software User support and deployment.</li> |
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</ul> |
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<h4 id="adaequal-opportunity-assistant--may-2010--september-2013">ADA/Equal Opportunity Assistant : May 2010 – September 2013</h4> |
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<ul> |
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<li>(Five 3-4 month Internships – Cumulative: 18 months)</li> |
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<li>Taught a series of courses on the creation of accessible web content.</li> |
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<li>Created documents that conform to WCAG 2.0 standards for internal and public use.</li> |
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</ul> |
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<h2 id="education">EDUCATION</h2> |
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<h3 id="university-of-hawaiʻi-at-hilo--fall-2011--summer-2013">University of Hawaiʻi at Hilo : Fall 2011 – Summer 2013</h3> |
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<ul> |
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<li>Bachelor of Arts (B.A) in sociology</li> |
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<li>Research focus: The Impact of Assistive Technology for people with disabilities</li> |
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</ul> |
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<h3 id="hawaiʻi-community-college--fall-2008--spring-2011">Hawaiʻi Community College : Fall 2008 – Spring 2011</h3> |
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<ul> |
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<li>Associate's Degree, Liberal Arts</li> |
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</ul> |
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<h2 id="technical-experience">TECHNICAL EXPERIENCE</h2> |
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<h3 id="major-projects">Major Projects</h3> |
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<ul> |
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<li>Gender Identity Self service enrollment (2022 - 2023) - Worked and consulted with the State Department of Human Resources Division (DHRD) to design and implement safe and user friendly gender identity self reporting tool to comply with federal reporting for the Equal Employment Opportunity (EEO) Office reporting needs.</li> |
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<li>Oracle PeopleSoft Department restructure (2019 - 2020) - Conversion of HR data from non-specific department wide levels to a unique organization based hierarchial Department security tree.</li> |
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<li>Website redesign / migration (2018 - 2019) - Engaged in quality assurance checks of new CMS and optimized old content for migration into the new system.</li> |
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<li>MVR iNovah Implementation (2017 - 2018) - Helped maintain, plan and provision systems and users new iNovah Cashiering system.</li> |
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<li>Sharepoint 2013 Implementation and development (2014 - 2015) - Migrated the County of Hawaiʻi Intranet from static Dream Weaver pages to SharePoint 2013 On premise.</li> |
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<li>Shekel Online Project (January 2012 – September 2013) - Scanned and optimized over 40 years editorial issues of the Shekel for online distribution.</li> |
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<li>UH Hilo Housing Intranet (2012) - Developed and implemented the Housing Intranet utilizing Google Apps for Education.</li> |
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<li>Speaker at the 8th Annual Municipal Attorney training conference: |
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<ul> |
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<li>Accessibility Tool Kit for Electronic Documents</li> |
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<li>Showcase of Technologies that Persons with Disabilities use to Access the Internet</li> |
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</ul> |
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</li> |
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</ul> |
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<h3 id="software-experience">Software Experience</h3> |
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<ul class="software"> |
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<li>Office 365</li> |
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<li><a href="https://www.adobe.com/acrobat/acrobat-pro.html">Adobe Acrobat Professional</a></li> |
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<li><a href="https://code.visualstudio.com/">Visual Studio Code</a></li> |
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<li><a href="https://www.nvaccess.org/">NVDA screen reader</a></li> |
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<li><a href="https://www.freedomscientific.com/products/software/jaws/">JAWS screen reader</a></li> |
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<li><a href="https://docs.oracle.com/cd/E52319_01/infoportal/hcm.html">Oracle PeopleSoft Human Resources <br>Management System (HRMS) 9.2</a></li> |
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<li><a href="https://www.microsoft.com/en-us/microsoft-365/office-365">Office 365</a></li> |
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<li>Active Directory</li> |
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<li><a href="https://www.laserfiche.com/">Laserfiche Document Management System</a></li> |
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<li><a href="http://www.lansweeper.com/">LanSweeper Inventory Management</a></li> |
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<li><a href="https://www.helpspot.com/">HelpSpot Help Desk Ticket Management</a></li> |
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<li><a href="https://www.tylertech.com/solutions-products/eden-product-suite">Eden ERP solution</a></li> |
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<li>Web CMS (WordPress, SquareSpace, Vision/Granicus)</li> |
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<li>SharePoint 2013 - Current</li> |
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</ul> |
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<h2 id="skills">Skills</h2> |
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<h3 id="knowledge-of">Knowledge of</h3> |
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<ul> |
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<li>Analytical methods and techniques</li> |
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<li>Principles of report writing</li> |
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<li>Basic governmental functions and organizations</li> |
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<li>Fundamentals of information systems analysis and computer programming</li> |
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<li>Knowledge of electronic computers, data storage media/devices and other peripheral equipment, their capabilities and general processes</li> |
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<li>Data sources and flow, interactions of complex systems, and capabilities and limitation of systems software and computer equipment</li> |
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</ul> |
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<h3 id="ability-to">Ability to</h3> |
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<ul> |
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<li>Gather, analyze, correlate, and evaluate facts and make sound judgments</li> |
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<li>Apply analytical reasoning</li> |
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<li>Read and comprehend machine manuals and other written materials</li> |
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<li>Speak and write effectively</li> |
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<li>Prepare clear and concise reports</li> |
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<li>Work cooperatively and effectively with others</li> |
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<li>Recommend procedures for conversion to electronic data processing</li> |
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<li>Learn the principles and practices of public administration</li> |
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<li>Learn the principles and practices of research methods and procedures</li> |
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</ul> |
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<h2 id="personal-interests">Personal Interests</h2> |
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<ul> |
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<li>Web Standards and Accessibility (A11Y)</li> |
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<li>Audio/Video Transcription and Captioning</li> |
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</ul> |
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