our old community rules post would work well enough if a user asks why their behavior is not allowed http://www.reddit.com/r/diabetes/comments/1677wz/meta_rules_for_our_community/
direct discussion about administrative action away from the main channel and into #reddit-diabetes-ops. examples:
- PMs asking why a ban was set
- reports of harassment (unless the user is confiding in you)
- any request for operator action
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to op yourself
/msg chanserv op #reddit-diabetes
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to mute a user
/msg chanserv quiet #reddit-diabetes [email protected]
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to unmute a user
/msg chanserv unquiet #reddit-diabetes [email protected]
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to list muted users
/mode #reddit-diabetess +q
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to ban a user
/msg chanserv akick #reddit-diabetes add [email protected] ban reason | private notes
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to unban a user
/msg chanserv akick #reddit-diabetes del [email protected]
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to list bans
/msg chanserv akick #reddit-diabetes list
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to list ban modes
/mode #reddit-diabetes +b
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to set a ban mode
/mode #reddit-diabetes +b [email protected]